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FAQ

  • Are your office hours different than your store hours?
    Yes. Our office and store hours are two separate areas. Our store, is open 24/7 for anyone to browse and purchase products. We are an E-commerce / Online store -- this means the store is open when you need. Our base office hours are M-F 8am-4pm, Sat and Sun 12pm-4pm -- eastern standard time.
  • How long have you been in the animation industry?
    We have been creating our exclusive animated content, and animated series for just under 3 years. Our main artist is skilled with using the entire Adobe suite (just to provide an example), to design custom animation delivering fun and exciting renditions of your pets image.
  • What percentage of proceeds, goes to help animals and children in need?
    We contribute 5% of proceeds to animals in need, and another 5% to children in need; for a total of 10%.
  • How do I become a member?
    Welcome to our 8 Paws family!! The simplest way is to click on our Content Page, then select Plans-Pricing; and choose a membership level.
  • How do I get access to view your animated content?
    First, you will need to sign up to become a member on our Plan-Pricing page, under the Content are of our menu. After you have purchased a membership plan (including trial membership), you will gain access to the Members ONLY area-- where our animated content can be viewed.
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